Skip to content
USF.SportKnowledge base

Account & users

Accepting or declining access requests

Players and trainers who request access to your club themselves.

3 steps

Has a player or trainer created an account themselves and requested access to your club? Then you'll see their request in the dashboard.

  1. Go to the “Users” tab
  2. Open “Requests”
  3. Click “Accept” to make the user a member of your club, or “Decline”

After accepting, check that the user has the right role and teams (see Editing or removing a user).

Was this helpful?

Still stuck?

Report a problem with a recording directly on that recording via “Report”. For other questions, email our support team.