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USF.Go

Video management: finding videos on the camera and sending them to storage

Find a recording on the camera in the app and send part of it to the cloud.

7 steps

Besides the dashboard, the USF.Go app has its own place to find recordings stored on the camera: Video management. There you can select part of a recording and send it to the cloud.

How it works

  1. Open the USF.Go app (see Opening the USF.Go app) and click the three dots at the top right
  2. Choose “Video management”
  3. Fill in the period under “From” and “To” and click “Search videos”
  4. The app shows the recordings found per camera, with start and end time. Nothing there? Then no recordings were found in that period
  5. If needed, adjust the “Clip start time” and “Clip end time” so you only send the match
  6. Click “Send to storage”
  7. The status changes from “Queued” to “Uploading to cloud” and then “Sent to storage”

Is the status stuck? Then it says “Export delayed — try again”. Click the button once more. After a successful upload it says “Send to storage again”.

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Still stuck?

Report a problem with a recording directly on that recording via “Report”. For other questions, email our support team.