A fixed camera or server is offline
Red or orange next to your camera? Here's how to fix it.
On the “Dashboard” tab, the “Cameras” block shows the status per pitch. Hover over the info icon behind an offline server or camera: you'll get a step-by-step plan to solve the problem yourself.
Orange means the connection has dropped now and then recently. In that case, check:
- Are the cables to the camera and the switch firmly connected and undamaged?
- Is the internet connection at the pitch stable? Run a speed test (see Server connection and speed test)
Not working, or does it stay orange or red? Contact us via support@usf.sport.
Is it about the USF.Go? See The USF.Go is offline.
Was this helpful?