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USF.Go

The whole pitch isn't in view

A goal or part of the pitch is cut off.

3 steps

Always check the preview image in the USF.Go app before the match.

  1. Click the refresh icon on the image
  2. Can't you see the complete pitch and both goals? Raise the mast, turn the camera or move the tripod further from the pitch (see Where do I put the USF.Go?)
  3. Then go through the Camera setup again (see Camera setup: panorama and pitch calibration)

Did it happen during a recording? Report it next to the recording via “Report” and choose, for example, “The camera follows the wrong part of the pitch” (see Reporting a problem with a recording).

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Still stuck?

Report a problem with a recording directly on that recording via “Report”. For other questions, email our support team.