Reporting a problem with a recording
Report it directly on the recording. Then support knows exactly which recording it's about.
5 steps
- Click “Report” next to the recording
- Under “What went wrong”, choose the problem, for example “The video is incomplete or stops too early” or “The camera follows the wrong part of the pitch”
- Describe the problem, for example from which minute it happens
- Optionally add a screenshot (max. 10 MB)
- Click “Send report”
Our support team will look into it and reply to your email address.
A general question or feedback? Click the question mark at the bottom left of the menu (“Question or feedback”).
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