Uploading is slow or gets stuck
Tips for a fast and complete upload.
- Use Wi-Fi or a network cable. Uploading via the mobile network (4G) is much slower. A network cable is the fastest
- Only upload the match. Adjust the start and end time when processing (see Why you adjust the start and end time when processing)
- Keep the camera on and connected. If the connection drops or the camera switches off, the upload stops. Plug the camera into the charger
- Check the “Recorded” tab. There you can see whether the recording is still being uploaded
Is the upload still stuck? Report it next to the recording via “Report” (see Reporting a problem with a recording) or contact us via support@usf.sport.
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